Privacy Policy & Data Usage
Privacy Policy & Data Usage
1. Introduction The Law Office of Yahya Radwan is committed to protecting the privacy of our digital service users across Meta platforms (Facebook/WhatsApp). This policy outlines how we handle data collected through our automated AI systems.
2. Data Collection We process basic data provided by the platform, including:
Public Profile Information: Your name as registered on your account.
Unique Identifiers: User ID / PSID (Page-scoped ID).
Message Content: The text of inquiries and messages sent to our bot.
3. Purpose of Data Processing This data is used exclusively for:
Providing automated preliminary responses to cybercrime inquiries.
Directing users to the correct legal procedures or scheduling formal consultations.
Improving the quality of automated responses and user experience.
4. Data Protection & Third Parties As a legal entity, we strictly maintain confidentiality. We do not sell, rent, or share your data with any third parties for marketing purposes. All data is stored in a secure, encrypted technical environment.
5. User Rights & Data Deletion (Crucial) Users have the right to request the deletion of their stored data at any time. You can do this by:
Sending a message with the keyword “Delete Data” or “حذف البيانات” via the chat.
Contacting us directly via email at:
[Your Email Address Here]. We will process the deletion request within 48 hours.
6. Consent By using our services and messaging our bot, you explicitly consent to the terms of this Privacy Policy.